Do I need to match my Runn speed & incline to my treadmill?

Do I need to adjust my Runn at all?

Usually not. Every Runn is calibrated at the factory to within 0.1 mph at 5 mph, and it is often more accurate than the treadmill's own display. A treadmill shows the speed it is aiming for, which it may not actually reach. Treadmill design, age, component wear and runner weight all affect this. To check your real belt speed, you can measure it by hand: https://www.zwift.com/news/23246-calculating-treadmill-speed

If you'd rather have your Runn show the same numbers as your treadmill display, use ConfigurEZ's Match Speed and Match Incline. These don't recalibrate the Runn. They adjust what it reports so it lines up with your treadmill. (Earlier versions of ConfigurEZ called this "Calibrate.")

Why is incline matched separately?

Not every installation or floor is level, and the Runn's incline sensor is very sensitive. If incline still doesn't match after you've matched it, the usual cause is a flex deck, a suspension system or other cushioning in the treadmill. In that case, match incline while you are standing on the treadmill. If you want the belt running during the process, have a second person help. That is the safest way to do it.

Before you start

• Install ConfigurEZ from the Apple App Store or Google Play, or update it to version 3.2.21 or later.
• Version 3.2.21 fixes the Match buttons being hidden on smaller screens.

How do I match my Runn speed or incline?

1. Open ConfigurEZ and connect to your Runn.
   • If your Runn isn't listed, slide the bar toward Far, hold your phone closer to the Runn, or do both.
   • If you see a blue "N more ›" tag next to Far, there are devices farther away. Slide toward Far to show them.
2. If you still don't see the Runn, double-press the white button on the Runn until the right-most LED turns on.
3. On the Runn screen, tap the gear icon in the top-right corner.
4. Under "Runn outputs not matching your display?", tap Match Speed or Match Incline.
5. Follow the on-screen prompts. The treadmill belt needs to be moving during this step.
6. Go back to the Runn screen and check that speed and incline now read the values you want.
7. Your Runn is ready to use. If the values still don't match, contact support@npe-inc.zendesk.com or submit a Support Request, and include a photo of your Runn setup.