F.A.Q.

Frequently Asked Questions

Q) Is this compatible with the Garmin ANTUSB-m?

A) Yes! STÎC is a drop in replacement for standard ANT+ USB sticks, such as the Garmin ANTUSB-m

Q) My PC won't auto find the drivers, where can I get them?

A) Right down below! Scroll down and you'll be able to download a zipped folder of the drivers. You'll need to unzip them to point your pc to the drivers.

Q) How do I connect heartbeatz Connect?

A) For heartbeatz related questions, refer here: https://npe-inc.zendesk.com/hc/en-us/categories/360002513812-heartbeatz

Q) I am having signal dropouts, what do I do?

A) Signal issues can happen for a variety of reasons and vary depending on your environment. You can try a couple of things:

1. Move your STÎC closer to your devices via a USB extension cable
2. Position your STÎC so that the logo on the plastics is facing your connected devices

If the above options don't work, you can always reach out to support@npe-inc.com for help