Erin Eskew
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Recent activity by Erin Eskew-
We have opened up support tickets so that we can get more information to solve these issues!
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Hi Adrian - I would recommend also downloading our Configurez app, which is available on the Apple App Store & Google Play Store. There are 3 point calibration processes that separate incline and s...
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Hi Adrian - Our support team would be happy to help you out! We have opened up a support ticket for you.
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Hi Mike - Our support team would be happy to help you! You can open a support ticket here: https://npe-inc.zendesk.com/hc/en-us/requests/new
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Hi Tarek - Sensor strip detection mode only lasts for approximately 1 minute, so the LEDs will only toggle for about that amount of time if your Runn is picking up sensor strips. If you have any ot...
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Hi Melissa! We have opened a support ticket for you regarding this issue. Please check your e-mail for a message from our Support Team.
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The article has been updated with links to download from the Apple App Store and the Google Play Store. Configurez was released in the Google Play Store on 4/14/2020, we are working to see why it i...