Erin Eskew
- Total activity 155
- Last activity
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Activity overview
Latest activity by Erin Eskew-
Erin Eskew commented,
Hi Adrian - I would recommend also downloading our Configurez app, which is available on the Apple App Store & Google Play Store. There are 3 point calibration processes that separate incline and s...
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Erin Eskew commented,
Hi Adrian - Our support team would be happy to help you out! We have opened up a support ticket for you.
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Erin Eskew created an article,
Why isn't my heartbeatz connecting to my watch?
Battery Life You will want to make sure that your heartbeatz's battery is good. To find out if your heartbeatz's battery level is good or low, monitor your heartbeatz for 1 minute to 1.5 minutes. ...
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Erin Eskew created an article,
WASP heartbeatz Application Note
Attached you can find the WASP heartbeatz Application Note.
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Erin Eskew commented,
Hi Mike - Our support team would be happy to help you! You can open a support ticket here: https://npe-inc.zendesk.com/hc/en-us/requests/new
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Erin Eskew commented,
Hi Tarek - Sensor strip detection mode only lasts for approximately 1 minute, so the LEDs will only toggle for about that amount of time if your Runn is picking up sensor strips. If you have any ot...
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Erin Eskew commented,
Hi Melissa! We have opened a support ticket for you regarding this issue. Please check your e-mail for a message from our Support Team.
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Erin Eskew created an article,
Why isn't my Runn reporting speed?
Is your firmware updated? First, make sure your firmware is up to date. Our latest public release is firmware 3.5.3. You can update your Runn through our Configurez app which is available on the Ap...
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Erin Eskew created an article,
Can I use heartbeatz as a BLE HRM?
With the app on your iPhone, you can use heartbeatz as a BLE heart rate monitor. How to set up heartbeatz as a BLE HRM Using the heartbeatz Quick Start Guide, set up your heartbeatz Open the heart...
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Erin Eskew created an article,
How do I use Runn with GymTrakr?
GymTrakr Workout Download the GymTrakr app on your iOS or Android device Open the GymTrakr app on your device On the Home page, select your Runn from the list of Fitness Machines available to conn...