Support needed

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John Skrovan

• February 03, 2022 23:43

Runn lights indicate that sensors are being detected on the treadmill. Configurez no longer registers treadmill movement and will not calibrate. It did when first installed. Several days later has no longer worked. Any advice. Connected to Zwift. Really want your product to work

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• Official comment

  

  Permanently deleted user

  • March 01, 2022 17:53

  Hello John,

  For assistance with setup, please make sure to file a ticket using the following link:
  
  https://npe-inc.zendesk.com/hc/en-us/requests/new

  Kind regards,

  North Pole Engineering support

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