Power on behaviour changed with newest firmware?

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Jon

• January 28, 2021 20:39

Hi

Has the power on behaviour been changed with the latest firmware (flashed a few days ago via Configurez?)

My Runn is only powered via USB when my treadmill is on, so it turned itself off when it wasn't being used. Previously when the treadmill was turned up, my Runn powered up and it would start with both BT + ANT - so my both my Garmin watch and Zwift could connect at once.

Since the update, when it powers up it does so with ANT disabled, so I have to press the button twice to get it to work. Is this expected, or does it need a reset?

Incline always seems to report as 327.5% in the connectIQ field on the garmin as well, even despite multiple pairings / deletions via both BT and ANT, but seems to work OK in Zwift/Strava..

Thanks!

Jon

 

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• Official comment

  

  Erin Eskew

  • January 29, 2021 16:57

  Hi Jon! The expected behavior of Runn has always been double press of the white button to turn on/off the ANT+ radio. With our second to last update to Configurez, we added capabilities of changing the setting of what the double press of the white button turns on/off. Either just the ANT+ radio or both the ANT+ radio and BLE advertising. 

  Regarding the ConnectIQ field, you will want to make sure it is paired to your Runn. If you have any issues with doing this, please reach out to our Support Team at support@npe-inc.com.

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  Jon

  • January 29, 2021 17:25

  Hi

  Thanks for answering. Previously, if ANT+ was enabled, and the RUNN unit turned itself off (probably because the battery went flat because there was no power supplied), when it powered back on when the power came back on, ANT+ was active.

  It seems in the latest firmware that now it powers on with just BLE, and you have to double press the button to enable ANT+ which isn't the end of the world, but is a bit of a pain...

  Jon

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  Mark Hopkins

  • February 02, 2021 09:06

  Jon, as to your second point, i was also seeing the 327.5% issue on my Garmin but after following the instruction here it was all good

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  Jon

  • February 02, 2021 13:06

  Changing the double press button setting in Configurez from BLE to ANT + BLE seems to have fixed it - when the unit has power applied now both radios seem to be enabled as it was before, so thanks for that.

   

  @Mark - thanks, just followed that guide and it's also fixed the ConnectIQ field :)

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