Runn incline calibration fails

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Anke Moessner

• January 16, 2021 12:32

I am having problems to set the correct incline. My Runn is on the latest firmware.

So i start on the lowest level, while the band is stopped. I insert 0 and push calibrate. Calibration is send and I can see, that it is set to 0

 

Midway: I put my treadmill to 7. Stop the band. Set the little grey box to 7 and push calibrate. Calibration works. I can see app is set to 7.

Highest Point: I put my treadmill to 15. Stop the band and weired thing is. It stops counting in the App everytime at 13.4%. So i enter 15 in the little grey box, push calibrate and all of the sudden, the Calibration in the App shows a negativ figuere. It is -7,5% or something like that. 

I tried it several times. Tried different mid settings eg. 6,7,8,10.  This step always works fine. But as soon as I want to calibrate to the maximum incline of my treadmill it always shows after calibration a negativ figuere. 

Any idea, what I can do. 

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  Audrey de Koning

  • January 21, 2021 00:54

  I’m having the same problem, although my three set point were -3, 1, and 15 %. Following the 15% set, runn reports -10.3 or something like that.

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  Anke Moessner

  • January 21, 2021 07:21
  • Edited

  I have it solved for me.
  I used a Samsung s20+ and it never worked.
  Than used my Android tablet (Huawei M5) and it worked right away.

  Now it is calibrated up to 15%

  Maybe that will work for you too.

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  Marco Vieira

  • January 21, 2021 07:15

  Facing exactly the same problem.
  I think max elevation one can goes is around 12%!

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  David Munn

  • January 23, 2021 23:19

  Same issue. App and Runn software are updated. Calibration with Configurez on iPhone didn't work when I used 15% as the max.

  Using 12% as the max seems to work. Thanks for the tip!

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  Mark Hopkins

  • February 02, 2021 09:03

  Same issue on mine.  I ended up just going for 0%, 3% and 6%.  It would always report a negative immediately after trying to calibrate at 15% so had to find another way to get it to work.  

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  Raulraouls

  • March 12, 2021 22:33
  • Edited

  same problem.  I guess.      It does all kinds off strange things.   - instead of +,    idiot values
  Edit: force stopped Configurez and retried.  things went OK until 'high' setting which choose it's own value.

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