Senses incline but not speed



  • Official comment
    Erin Eskew

    Hi Ian - I would be happy to open up a support ticket for you to get this sorted.

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  • Carlos Vasquez


    The exact same thing happens with my unit that I purchased (zwift) a week ago. I installed it and it worked well in four runs and then it did not report the speed, I updated the version and nothing changed, manually I brought the device closer to the band and added one more sticker as one of the solutions that they present and nothing. Incline degrees is capture OK, but not speed. I DO NOT KNOW WHAT TO DO. 

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