New Runn - battery won’t hold charge

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Andy

• July 24, 2020 17:32

My new Runn was delivered today which works fine plugged in but it won’t hold any charge. Even after charging for 3 hours the app shows 0% battery and won’t power on without the USB plugged in.

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• Official comment

  

  Erin Eskew

  • July 24, 2020 18:44

  Hi Andy! We would be happy to help you if you could send us an e-mail at support@npe-inc.com

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  Andy

  • July 24, 2020 20:09

  Great thanks Erin I’ve just emailed.

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