Heart rate not displaying on Peloton Tread

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J “JDBull” D

• May 04, 2020 13:20

Heartbeatz connects to the Peloton Tread but no heart rate information is displayed or recorded for a workout.

JD

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  Erin Eskew

  • May 04, 2020 13:34

  Hi JD - I am going to open up a support ticket for you so that we can solve this!

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  David Howard

  • May 14, 2020 18:04

  Hi. Same issue with peloton bike. Connection problems and when it connects no HR is displayed on the Peloton display. Thanks.

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  Erin Eskew

  • May 15, 2020 12:45

  Hi David! I'll open a support ticket for you.

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  Jeff Jankowski

  • August 03, 2020 20:48

  I just received my heartbeatz. Watch connected no issues, through peloton bike settings it says heart monitor is connected but zero readings are showing up on the peloton itself.

  The watch does read my heartbeat but need it to display on the peloton bike as well.

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  Erin Eskew

  • August 03, 2020 21:07

  Hi Jeff! If you could e-mail support@npe-inc.com, we would be happy to help you.

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