Just got Runn. Set it up as instructed. The speed is going well for most of the run, but jumps considerably (goes from 13 km/hr which is normal, to between 18 km/hr and 30 km/hr) for a split second. Enough to register and really throw off my stats for max speed, max pace etc. Then goes back down to around normal, then spikes again and the pattern repeats. In a 5 km run, there are approximately 8-10 slipt second spike in all. I have moved the sensor to different places on the treadmill, used the Configurez app to calibrate, tried factory resetting and using uncalibrated, played with how close the sensor is to the belt, added additional strips to the belt (ensured all are at least 18" apart). I have tried everything I have read online and anything else I can think of. I have reached out to NPE support and I'm waiting for a response. Has anyone else had this issue and what (if anything) did you do to fix it? Many thanks!
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